Around two thirds of islanders have been left without broadband or working phones after a technical fault with JT’s network.
The company’s network went down at 6:55pm on Sunday night.
It’s affected homes, businesses and the emergency services – with Jersey’s Police and Fire Service warning they can’t answer 999 calls from JT numbers until the problem was fixed.
We are experiencing issues with JT landlines, you won’t be able to call 999 from your JT landline at present. JT are looking into this to rectify the problem. You can still phone 999 from a mobile phone. At the moment we believe the issue is just with JT. We’ll keep you updated.
— States of Jersey Police (@JerseyPolice) July 12, 2020
Passengers due to fly to London Gatwick last night with easyJet were delayed outside security, as Jersey Airport’s check-in systems run off JT’s network.
The problems weren’t isolated to Jersey, with JT customers in Guernsey suffering the same problems.
JT says it’s engineers have been working to ‘recover’ the affected services.
It’s not yet known what caused the disruption.